Privacy Policy

This Privacy Policy describes how Akroni ("Akroni," "we," or "us") collects, uses, and protects personal information when you visit our website, contact us, or use our platform and services (collectively, the "Services").

1. Information we collect

Information you provide

Contact information — name, work email, company, role, and any message you send — when you fill out a form, request information, or otherwise communicate with us.
Account information when you register for the Akroni platform.
Communications you send to us, including support requests, feedback, and other correspondence.

Information collected automatically

Log data — IP address, browser type, pages visited, referring URL, and timestamps.
Device information — operating system, device type, and similar technical signals.
Cookies and similar technologies, described in section 7 below.

Information from third parties

We may receive information from business partners, integrations, or publicly available sources to verify your identity, supplement information you provided, or support security and compliance checks.

2. How we use information

To provide, maintain, secure, and improve the Services.
To respond to inquiries and provide customer support.
To send service-related communications, such as account, security, or billing notices.
To send marketing communications, where permitted by law and subject to your consent or right to opt out.
To detect, investigate, and prevent abuse, fraud, and security incidents.
To comply with legal obligations and enforce our agreements.

3. How we share information

We do not sell personal information. We share information only as follows:

Service providers. Third parties that process information on our behalf — such as cloud hosting, email delivery, and analytics — under contractual confidentiality and data-protection obligations.
Legal requirements. When required by law, regulation, legal process, or to protect the rights, property, or safety of Akroni, our users, or others.
Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business.
With your consent or at your direction for any other purpose disclosed at the time of collection.

4. Data retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this Policy, and comply with our legal obligations. When information is no longer needed, we delete or anonymize it.

5. Your rights

Depending on your jurisdiction (including under GDPR, UK GDPR, and CCPA/CPRA), you may have the right to:

Access the personal information we hold about you;
Request correction or deletion of your information;
Object to or restrict certain processing;
Receive your information in a portable, machine-readable format;
Withdraw consent at any time, where processing is based on consent;
Lodge a complaint with a supervisory authority.

To exercise these rights, email privacy@akroni.ai. We may need to verify your identity before responding.

6. International data transfers

Akroni operates internationally. We may transfer, store, or process personal information in countries other than the one in which it was collected. Where required by law (for example, for transfers out of the European Economic Area, the UK, or Switzerland), we use lawful transfer mechanisms such as the European Commission's Standard Contractual Clauses.

7. Cookies and similar technologies

We use cookies and similar technologies for essential site functionality (such as session and security), analytics (to understand how the site is used and improve it), and — with consent where required — marketing. You can control cookies through your browser settings; disabling some cookies may affect the functionality of the Services.

8. Security

We implement technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No system is perfectly secure, and we cannot guarantee absolute security. To report a suspected security issue, see our security disclosure or email security@akroni.ai.

9. Children's privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us so we can delete it.

10. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy with a new "Last updated" date and, where appropriate, provide additional notice through the Services or by email.

11. Contact

Questions about this Privacy Policy, or about how we handle your information? Email privacy@akroni.ai.